.rongcloud-rebox { cursor: pointer; position: fixed; width: 100%; height: 100%; top: 0; left: 0; z-index: 1000; -webkit-filter: none !important;
    background: rgb(0, 0, 0); /* IE Fallback (Solid Colour) */
    background: url();
    background: rgba(0, 0, 0, 0.7); }
.rongcloud-rebox *{ -webkit-box-sizing: border-box; -moz-box-sizing: border-box; -ms-box-sizing: border-box; -o-box-sizing: border-box; box-sizing: border-box; padding: 0; margin: 0; }
.rongcloud-rebox-contents { position: absolute; top: 5%; left: 5%; text-align: center; width: 90%; height: 90%; }
.rongcloud-rebox-contents .rongcloud-rebox-content { border: 5px solid #fff; box-shadow: 0 0 20px #000; border-radius: 1px; max-width: 100%; max-height: 100%; }
.rongcloud-rebox-loading { width: 31px; height: 31px; margin: -16px 0 0 -16px; position: absolute; top: 48%; left: 50%; }
.rongcloud-rebox-caption { display: none; position: absolute; left: 0; bottom: 0; width: 100%; text-align: center; z-index: 1000; background: #000; background: rgba(0,0,0,0.7); }
.rongcloud-rebox-caption p { margin: 0 auto; max-width: 70%; display: inline-block; *display: inline; *zoom: 1; padding: 10px; color: #fff; font-size: 12px; line-height: 18px; }

.rongcloud-rebox-button { position: absolute; z-index: 9999; min-width: 40px; height: 40px; line-height: 40px; background: rgb(0, 0, 0); opacity:0.4;
    text-decoration: none; font-size: 24px; color: #fff; text-align: center; vertical-align: middle;
    -webkit-border-radius: 32px; -moz-border-radius: 32px; -ms-border-radius: 32px; border-radius: 32px;
    -webkit-transition: all 0.3s; -moz-transition: all 0.3s; -ms-transition: all 0.3s; transition: all 0.3s; }
.rongcloud-rebox-button:hover,
.rongcloud-rebox-button:focus { opacity: 1; -webkit-transform: scale(1.4); -moz-transform: scale(1.4); -ms-transform: scale(1.4); transform: scale(1.4); }
.rongcloud-rebox-close { right: 10px; top: 10px; }
.rongcloud-rebox-next { right: 10px; top: 48%; }
.rongcloud-rebox-prev { left: 10px; top: 48%; }
.rongcloud-rebox-loading { left: 50%; top: 48%;
    -webkit-animation-name: spin; -webkit-animation-duration: 2000ms; -webkit-animation-iteration-count: infinite; -webkit-animation-timing-function: linear;
    -moz-animation-name: spin; -moz-animation-duration: 2000ms; -moz-animation-iteration-count: infinite; -moz-animation-timing-function: linear;
    -ms-animation-name: spin; -ms-animation-duration: 2000ms; -ms-animation-iteration-count: infinite; -ms-animation-timing-function: linear;
    animation-name: spin; animation-duration: 2000ms; animation-iteration-count: infinite; animation-timing-function: linear;
}

@-ms-keyframes spin {
    from { -ms-transform: rotate(0deg); }
    to { -ms-transform: rotate(360deg); }
}
@-moz-keyframes spin {
    from { -moz-transform: rotate(0deg); }
    to { -moz-transform: rotate(360deg); }
}
@-webkit-keyframes spin {
    from { -webkit-transform: rotate(0deg); }
    to { -webkit-transform: rotate(360deg); }
}
@keyframes spin {
    from { transform:rotate(0deg); }
    to { transform:rotate(360deg); }
}

.rongcloud-container *,.rongcloud-container *:before,.rongcloud-container *:after {
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
    margin: 0;
    padding: 0;
    border: 0
}
.rongcloud-container * {
    padding: 0;
    margin: 0;
    font-size: 14px;
    font-weight: 400;
}

/*body,h1,h2,h3,h4,html,img,li,p,pre,ul {
    margin: 0;
    padding: 0;
    border: 0
}
body,button,input,pre,textarea {
    font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
}

body,html {
    font-size: 14px;
    width: 100%;
    height: 100%;
    border: 0;
    font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
}

body {
    background: #fff;
    -webkit-text-size-adjust: none
}

h1,h2,h3,h4 {
    font-weight: 400
}

ul {
    list-style: none
}*/

.rongcloud-container a {
    text-decoration: none;
    outline: 0;
    color: #0099ff;
}

.rongcloud-container img {
    border: none;
    vertical-align: middle;
}

.rongcloud-container textarea {
    overflow: auto
}

.rongcloud-clearfix {
    *zoom:1}

.rongcloud-clearfix:after {
    display: table;
    line-height: 0;
    content: "";
    clear: both
}
.rongcloud-hide{
    display: none!important;
    visibility: hidden!important;
}
.rongcloud-pull-left{
    float: left!important;
}
.rongcloud-pull-right{
    float: right!important;
}
.rongcloud-badge {
    display: inline-block;
    min-width: 10px;
    padding: 3px 7px;
    font-size: 12px;
    font-weight: bold;
    line-height: 1;
    color: #fff;
    text-align: center;
    white-space: nowrap;
    vertical-align: baseline;
    background-color: #999;
    border-radius: 10px;
}
.rongcloud-Presence {
    border-radius: 50%;
    display: inline-block;
    background-color: #c2cad2;
}
.rongcloud-Presence--stacked {
    position: absolute;
    right: -2px;
    bottom: 2px;
    margin: 0;
    width: 8px;
    height: 8px;
    border: 1px solid #00a0ff;
}
.rongcloud-sprite{
    background: url("../images/icon.png") 0 0/50px auto no-repeat;
    display: inline-block;
}
.rongcloud-sprite-kefu{
    background: url("../images/kefuicon.png") 0 0/50px auto no-repeat;
    background-size: 20px 20px;
    margin-right: 4px;
}
.rongcloud-blueBg{
    background: url(../images/webBg.png) 0 0/10px auto repeat;
}
.rongcloud-kefuBtnBox{
    /*position: fixed;*/
    z-index: 999;
    box-sizing: border-box;
    /*height: 50px;
    width: 195px;*/
    height: 43px;
    width:143px;

    bottom: 0px;
    text-align: center;
    border-radius: 4px 4px 0px 0px;
    /*right: 100px;*/
    transition: all 0.3s ease-in-out 0.1s;
    /*right: 0px;*/
    position: absolute;
    display: none;
    /*position: fixed;*/
}
.rongcloud-kefuBtn{
    text-decoration: none;
    outline: none;
    color: #fff;
    font-size: 18px;
    display: inline-block;
    margin: 0;
    padding: 0;
    border: none;
    /*line-height: 49px;*/
    line-height: 41px;
    float: none;
    text-decoration: none !important;
}
.rongcloud-kefuBtn .rongcloud-people{
    vertical-align: middle;
    margin-right: 3px;
    width: 24px;
    border: none;
    height: 24px;
}
.rongcloud-kefuBtn .rongcloud-arrow-up{
    background-position: 0 -34px;
    vertical-align: middle;
    width: 24px;
    border: none;
    height: 24px;
    margin-left: 10px;
    margin-right: -5px;
}
.rongcloud-kefuBtn>span{
    color: #fff;
    font-size: 16px;
    margin: 0;
    padding: 0;
}
.rongcloud-kefuListBox{
    width: 194px;
    height: 470px;
    position: absolute;
    /*bottom: 0px;*/
    /*top:0px;*/
    overflow: hidden;
    z-index: 999;
    box-shadow: 1px 1px #f9fafb;
    /*transition: all 0.3s ease-in-out 0.1s;*/
    /*position: fixed;*/
    background-color: white;
    box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
    border-radius: 5px;
}
#zhichiBtnBox .rongcloud-people{
    background-position: 0 -411px;
    width: 26px;
    height: 32px;
}
#zhichiBtnBox .rongcloud-kefuBtn .rongcloud-arrow-up{
    margin-left: 0;
}

.rongcloud-kefuListBox .rongcloud-kefuList{
    /*border: 1px solid #cdd7db;*/
    /*border-bottom: none;*/
    /*border-radius: 5px 5px 0px 0px;*/
    overflow: hidden;
    position: relative;
    /*height: 100%;*/
    box-sizing: border-box;
    position: absolute;
    top:0px;
    bottom: 0px;
    width: 194px;
    border-radius: 4px;
}
.rongcloud-kefuListBox.rongcloud-both .rongcloud-kefuList{
     /*border-radius: 0px 5px 0px 0px;*/
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-rong-header{
    height: 36px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-toolBar{
    text-align: center;
    padding-top: 8px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-people {
     vertical-align: middle;
     margin-right: 10px;
     width: 20px;
     border: none;
     height: 20px;
     background-size: 45px auto;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-voice {
     vertical-align: middle;
     width: 20px;
     border: none;
     height: 20px;
     margin-right: 10px;
     cursor: pointer;

     background-size: 20px 20px ;
     display: inline-block;

}
.rongcloud-kefuChatBox .rongcloud-rong-header .rongcloud-voice {
     width: 20px;
     border: none;
     height: 20px;
     margin-right: 10px;
     cursor: pointer;
     background-size: 20px 20px ;
     display: inline-block;

}
.rongcloud-voice-mute{
  background: url("../images/voice.png");
}
.rongcloud-voice-sound{
  background: url("../images/voice1.png");
}

.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-arrow-down{
    background-position: 0 -65px;
    vertical-align: middle;
    width: 24px;
    border: none;
    height: 24px;
    margin-left: 10px;
    margin-right: -5px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-recent{
    color: #fff;
    font-size: 14px;
    margin: 0;
    padding: 0;
    cursor:default;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-count{
    color: #d0d4d7;
    font-size: 12px;
    margin: 0;
    padding: 0;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content{
    position: absolute;
    top:36px;
    bottom: 0px;
    left: 0px;
    right: 0px;
    overflow-x: hidden;
    overflow-y: auto;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus{
    height: 40px;
    padding-left: 18px;
    background-color: #ffafaf;
    line-height: 40px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online{
    background-color: #d3f8d6;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus .rongcloud-sprite{
    width: 20px;
    height: 22px;
    vertical-align: middle;
    background-position: 0 -139px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online .rongcloud-sprite{
    background-position: 0 -100px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus span{
    font-size: 14px;
    color: #fff;
    vertical-align: middle;
    padding-left: 2px;
}
.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus.rongcloud-online span{
    color: #868686;
}

.rongcloud-kefuBtnBoxLMini,.rongcloud-kefuBtnBoxRMini,.rongcloud-kefuBtnBoxL,.rongcloud-kefuBtnBoxR{
    position: fixed;
    z-index: 999;
    box-sizing: border-box;
    top: 50%;
    text-align: center;
    border-radius: 4px 0 0 4px;
    right: 0;
    transition: all 0.3s ease-in-out 0.1s;
    width: 50px;
    height: 50px;
    margin-top: -25px;
}
.rongcloud-kefuBtnBoxLMini,.rongcloud-kefuBtnBoxL{
    left: 0;
    border-radius: 0 4px 4px 0;
}
.rongcloud-kefuBtnBoxL,.rongcloud-kefuBtnBoxR{
    height: 195px;
    margin-top: -97.5px;
}
.rongcloud-kefuBtnBoxRMini .rongcloud-kefuBtn ,.rongcloud-kefuBtnBoxLMini .rongcloud-kefuBtn{
    line-height:normal;
    font-size: 14px;
}
.rongcloud-kefuBtnBoxRMini .rongcloud-people ,.rongcloud-kefuBtnBoxLMini .rongcloud-people{
    background-position: 0 -329px;
    background-size: 40px auto;
    width: 20px;
    height: 24px;
    margin-top: 5px;
    position: relative;
}
.rongcloud-kefuBtnBoxL .rongcloud-people,.rongcloud-kefuBtnBoxR .rongcloud-people{
    background-position: 0 -411px;
    width: 26px;
    height: 32px;
    margin-top: 5px;
    margin-left: 2px;
}
.rongcloud-Presence--Mini{
    top: -2px;
    right: -9px;
    background-color: #ff4d58;
    border: 0;
}
.rongcloud-kefuBtnBoxRMini .rongcloud-recent,.rongcloud-kefuBtnBoxLMini .rongcloud-recent {
    width: 40px;
}
.rongcloud-kefuBtnBoxL .rongcloud-recent,.rongcloud-kefuBtnBoxR .rongcloud-recent  {
    width: 26px;
    line-height: 1.rongcloud-6;
}
.rongcloud-kefuBtnBoxL .rongcloud-remind,.rongcloud-kefuBtnBoxR .rongcloud-remind {
    position: relative;
    width: 26px;
}
.rongcloud-kefuBtnBoxL .rongcloud-remind .rongcloud-Presence,.rongcloud-kefuBtnBoxR .rongcloud-remind .rongcloud-Presence{
    top: 5px;
    left: 8px;
}
.rongcloud-kefuListBoxRMini,.rongcloud-kefuListBoxLMini{
    width: 160px;
    height: auto;
    position: absolute;
    top: 0;
    z-index: 999;
    right: 65px;
    box-shadow: 1px 1px #f9fafb;
}
.rongcloud-kefuListBoxLMini{
    left: 65px;
}
.rongcloud-kefuListRMini .rongcloud-no-remind,.rongcloud-kefuListLMini .rongcloud-no-remind{
    display: none;
}
.rongcloud-kefuListRMini .rongcloud-chat_item .rongcloud-ext,.rongcloud-kefuListLMini .rongcloud-chat_item .rongcloud-ext {
    min-width: 40px;
}
.rongcloud-kefuListBoxRMini ,.rongcloud-kefuListBoxLMini{
    border: 1px solid #cdd7db;
    border-radius:5px ;
}
.rongcloud-kefuListBoxRMini .rongcloud-chatList:last-child .rongcloud-chat_item,.rongcloud-kefuListBoxLMini .rongcloud-chatList:last-child .rongcloud-chat_item{
    border-bottom: 0;
}
.rongcloud-kefuListBoxRMini .rongcloud-chatList:hover,.rongcloud-kefuListBoxLMini .rongcloud-chatList:hover{
    background: #dde7f0;
}
.rongcloud-kefuListBoxRMini .rongcloud-chat_item .rongcloud-info .rongcloud-nickname_text,.rongcloud-kefuListBoxLMini .rongcloud-chat_item .rongcloud-info .rongcloud-nickname_text{
    text-align: left;
}
.rongcloud-kefuListBoxRMini .rongcloud-chatList .rongcloud-arrow,.rongcloud-kefuListBoxLMini .rongcloud-chatList .rongcloud-arrow{
    position: absolute;
    top: 23px;
    right: -15px;
    width: 16px;
    height: 12px;
    background: url(../images/arrow-mini.png) 0 0/50% auto no-repeat;
}
.rongcloud-kefuListBoxLMini .rongcloud-chatList .rongcloud-arrow{
    left: -15px;
    transform: scale(-1,1);
}
.rongcloud-kefuListBoxRMini .rongcloud-chatList:hover .rongcloud-arrow,.rongcloud-kefuListBoxLMini .rongcloud-chatList:hover .rongcloud-arrow{
    background: url(../images/arrow-mini2.png) 0 0/50% auto no-repeat;
}
.rongcloud-kefuListBoxL{
    position:absolute;
    left: -1px;
    top: 220px;
   /* height: 300px;*/
    height: 238px;
    border: 1px solid #cdd7db;
    border-radius: 0 5px 5px 0;
}
.rongcloud-kefuListBoxR{
    right: -1px;
    position:absolute;
    top: 220px;
    /* height: 300px;*/
    height: 238px;
    border: 1px solid #cdd7db;
    border-radius: 5px 0 0 5px;
}
.rongcloud-kefuBtnBoxR{
    right: -1px;
    border-radius:5px 0 0 5px;
}
.rongcloud-kefuListBoxL .rongcloud-kefuList{
    border: 0;
    border-radius: 0 5px 5px 0;
}
.rongcloud-kefuListBoxR .rongcloud-kefuList{
    border: 0;
    border-radius:5px 0 0 5px;
}
.rongcloud-kefuListBoxL .rongcloud-chatList:last-child .rongcloud-chat_item,.rongcloud-kefuListBoxR .rongcloud-chatList:last-child .rongcloud-chat_item{
    border-bottom: 0;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-kefuList  .rongcloud-people,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-kefuList  .rongcloud-people{
    background-position: 0 -329px;
    background-size: 40px auto;
    width: 20px;
    height: 24px;
    margin-top: 0;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-toolBar ,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-toolBar {
    text-align: left;
    padding-left: 15px;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox ,.rongcloud-kefuListBoxR.rongcloud-kefuListBox {
    width: 185px;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-kefuList .rongcloud-content .rongcloud-netStatus  {
    padding-left: 0;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-chatList,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-chatList  {
    height: 50px;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-chatList:hover ,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-chatList:hover {
    background: #dde7f0;
}
.rongcloud-kefuListBoxL.rongcloud-kefuListBox .rongcloud-chat_item,.rongcloud-kefuListBoxR.rongcloud-kefuListBox .rongcloud-chat_item   {
    height: 41px;
}




.rongcloud-chatList{
    padding: 10px 0 10px 12px;
    cursor: pointer;
    position: relative;
    height: 56px;
}
.rongcloud-chat_item {
    border-bottom: 1px solid #e1e9f1;
    height: 46px;
}

.rongcloud-chat_item .rongcloud-photo {
    float: left;
    margin-right: 10px;
    position: relative;
    margin-top: 2px;
}

.rongcloud-chat_item .rongcloud-photo .rongcloud-img {
    display: block;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    -moz-border-radius: 50%;
    -webkit-border-radius: 50%;
}

.rongcloud-Presence--mainBox {
    left: 2px;
    top: 0px;
    border-color: #f4f8fc;
}

.rongcloud-offline .rongcloud-Presence {
    background-color: #8e969f;
}

.rongcloud-chat_item .rongcloud-info {
    overflow: hidden
}

.rongcloud-chat_item .rongcloud-info .rongcloud-nickname {
    font-weight: 400;
    color: #000;
    margin: 0;
    height: 36px;
    line-height: 36px;
    font-size: 16px;
}

.rongcloud-chat_item .rongcloud-info .rongcloud-nickname_text {
    display: inline-block;
    *display: inline;
    *zoom: 1;
    vertical-align: top;
    width: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    word-wrap: normal;
    color: #606164;
    text-align: left;
}

.rongcloud-chat_item .rongcloud-ext {
    float: right;
    color: #6b6f7c;
    font-size: 13px;
    text-align: right;
    min-width: 55px;
}

.rongcloud-chat_item .rongcloud-ext .rongcloud-attr {
    height: 22px;
    line-height: 1.rongcloud-5;
    font-size: 12px;
    margin-top: 10px;
}

.rongcloud-no-remind {
    width: 20px;
    height: 20px;
    vertical-align: middle;
    float: right;
    background-position: 0 -177px;
}


.rongcloud-chatList .rongcloud-badge{
    float: left;
    background-color:#0099ff ;
    font-weight:normal;
}
.rongcloud-chatList .rongcloud-chat_item.rongcloud-online .rongcloud-Presence {
    background: #20e600;
}
.rongcloud-kefuChatBox{
    /*width: 450px;*/
    /*height: 470px;*/
    position: absolute;
    border-radius: 5px 5px 0 0;
    /*overflow: hidden;*/
    z-index: 1000;
    opacity: 0;
    transition: all 0.3s ease-in-out 0.1s;
    /*left:195px;
    right: 0px;
    top:0px;
    bottom: 0px;*/
    /*position: fixed;*/
}
.rongcloud-kefuChatBox.rongcloud-both{
    border-radius: 5px 5px 5px 5px;
    opacity: 1;
    overflow: hidden;
    z-index: 99999;
    box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
}
.rongcloud-kefuChatBox.rongcloud-fullScreen{
    width: 100%!important;
    height: 100%!important;
    position: fixed!important;
    top:0px!important;
    left: 0px!important;
    margin: 0px!important;
}
.rongcloud-kefuChatBox.rongcloud-fullScreen .rongcloud-infoBar{
    margin-left: 50%;
    -webkit-transform: translateX(-45px);
    -moz-transform: translateX(-45px);
    transform: translateX(-45px);
}
.rongcloud-kefuChat{
    /*border: 1px solid #cdd7db;*/
    position: absolute;
    top:0px;
    left: 0px;
    right: 0px;
    bottom: 0px;
    border-radius: 5px 5px 5px 5px;
    box-shadow: rgba(0, 0, 0, 0.0980392) 0px 0px 5px 2px;
}
.rongcloud-kefuChat .rongcloud-rong-header{
    height: 36px;
    border-radius: 4px 4px 0px 0px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-infoBar{
    height: 36px;
    line-height: 36px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-infoBarTit{
    position: relative;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-Presence{
    border-radius: 50%;
    width: 8px;
    height: 8px;
    top: 14px;
    left: 16px;
    border: 0;
}
.rongcloud-kefuChat .rongcloud-rong-header.rongcloud-online .rongcloud-Presence{
    background-color: #20e600;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-kefuName{
    color: #fff;
    padding-left: 16px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar{
    margin-right: 10px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar a{
    width: 20px;
    height: 20px;
    margin-top: 9px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxHide{
    background-position: 0 -460px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxMin{
    background-position: 0 -252px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxMax{
    background-position: 0 -213px;
}
.rongcloud-kefuChat .rongcloud-rong-header .rongcloud-toolBar .rongcloud-kefuChatBoxClose{
    background-position: 0 -291px;
}
#Messages {
    width: 100%;
    overflow: auto;
    padding: 8px 16px;
    position: absolute;
    top:36px;
    bottom: 114px;
    background-color: white;
}

#Messages.rongcloud-empty .rongcloud-emptyBox {
    display: block;
}

#Messages.rongcloud-empty .rongcloud-MessagesInner {
    display: none;
}

#Messages .rongcloud-emptyBox {
    display: none;
    font-size: 14px;
    color: #8e969f;
    text-align: center;
    height: 20px;
    line-height: 20px;
    margin-top: -10px;
    position: absolute;
    top: 50%;
    width: 100px;
    margin-left: -50px;
    left: 50%;
}
/*.rongcloud-MessagesInner{
    position: relative;
}*/
.rongcloud-kefuChat .rongcloud-outlineBox {
    height: 40px;
    padding-left: 18px;
    background-color: #ffafaf;
    line-height: 40px;

    position: absolute;
    top: 36px;
    z-index: 10;
    right: 0px;
    left: 0px;
}
.rongcloud-kefuChat .rongcloud-outlineBox .rongcloud-sprite {
    width: 20px;
    height: 22px;
    vertical-align: middle;
    background-position: 0 -139px;
}
.rongcloud-kefuChat .rongcloud-outlineBox span {
    font-size: 14px;
    color: #fff;
    vertical-align: middle;
    padding-left: 2px;
}

.rongcloud-Messages-date {
    text-align: center;
    padding: 10px 20px;
    /*border-bottom: 1px solid #e4e7ea;*/
    margin-bottom: 30px;
    height: 10px;
}

.rongcloud-Messages-date b {
    font-size: 9pt;
    font-weight: normal;
    color: #8e969f;
    background-color: #f9fbfd;
    display: inline-block;
    padding: 0 20px;
    cursor:default;
}
.rongcloud-Messages-history {
    text-align: center;
    padding: 10px 20px;
    /*border-bottom: 1px solid #e4e7ea;*/
    margin-bottom: 30px;
    height: 10px;
}

.rongcloud-Messages-history b {
    font-size: 9pt;
    font-weight: normal;
    color: #8e969f;
    background-color: #f9fbfd;
    display: inline-block;
    padding: 0 20px;
    cursor:pointer;
}
.rongcloud-Messages-history b:hover{
  color: #0099ff;
}


.rongcloud-Message-wrapper > div:last-child {
    padding-bottom: 10px;
}

.rongcloud-Message {
    position: relative;
    padding-left: 3pc;
    word-wrap: break-word;
    word-break: break-all;
    border-spacing: 1px;
    margin-bottom: 20px;
}

.rongcloud-Message-header {
    margin-top: 15px;;
}

.rongcloud-avatar {
    width: 34px;
    height: 34px;
    border-radius: 50%;
}

.rongcloud-Message img {
    max-width: 230px;
    max-height: 250px;
}

.rongcloud-Message-avatar {
    position: absolute;
    margin-left: -3pc;
    width: 34px;
    height: 34px;
}

.rongcloud-Message-author {
    display: inline-block;
    position: relative;
    padding-right: 30px;
}

.rongcloud-Message-author {
    display: inline-block;
    position: relative;
    padding-right: 30px;
}

.rongcloud-Message-author .rongcloud-author, .rongcloud-Message-author .rongcloud-time {
    display: block;
    float: left;
    line-height: 1pc;
}

.rongcloud-Message-author > .rongcloud-author {
    color: #8e969f;
    text-decoration: none !important;
    cursor: default;
}

.rongcloud-Message-author > .rongcloud-time {
    color: #8e969f;
    font-size: 9pt;
    margin-left: 9pt;
}

.rongcloud-Message-body {
    position: relative;
    /*margin-right: 70px;*/
    font-size: 14px;
    line-height: 18px;
    color: #444;
}

#Messages .rongcloud-Message-text, #Messages .rongcloud-file-text {
    position: relative;
    display: inline-block;
    max-width: 100%;
}

#Messages .rongcloud-Message-text pre {
    font-size: 14px;
    line-height: 18px;
    color: rgb(68, 68, 68);;
    word-break: break-all;
    word-wrap: break-word;

    white-space: pre-wrap;

    background-color: transparent;
    border: none;
    border-radius: 0;
    font-family: "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif;
}

.rongcloud-Message-entry {
    display: inline-block;
    max-width: 100%;
}

.rongcloud-Message-entry p {
    margin-bottom: 5px;
}

.rongcloud-Message-entry a {
    text-decoration: none;
}

#Messages .rongcloud-Message-img img {
    border-radius: 5px;
}
/* 语音消息 */
#Messages .rongcloud-Message-audio .rongcloud-Message-entry{
    overflow:hidden;
}
#Messages .rongcloud-Message-audio .rongcloud-Message-entry>span{
    float: left;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox {
    display: inline-block;
    background: url(../images/audioBg.png) 0 0/170px auto no-repeat;
    width: 165px;
    height: 36px;
    padding: 3px 0 3px 15px;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox i{
    float: left;
    display: inline-block;
    width: 4px;
    height: 26px;
    opacity: 1;
    -webkit-transition: all 1s ease;
    -moz-transition: all 1s ease;
    -ms-transition: all 1s ease;
    -o-transition: all 1s ease;
    transition: all 1s ease;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox i:nth-child(1){
    background: url(../images/audioBg.png) 0px -40px/170px auto no-repeat;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox i:nth-child(2){
    background: url(../images/audioBg.png) -7px -40px/170px auto no-repeat;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox i:nth-child(3){
    background: url(../images/audioBg.png) -14px -40px/170px auto no-repeat;
}

#Messages .rongcloud-Message-audio .rongcloud-audioBox.rongcloud-animate i:nth-child(2){
    animation: audioAnimate 1s linear 0s infinite ;
    /* Firefox: */
    -moz-animation: audioAnimate 1s linear 0s infinite ;
    /* Safari 和 Chrome: */
    -webkit-animation: audioAnimate 1s linear 0s infinite ;
    /* Opera: */
    -o-animation: audioAnimate 1s linear 0s infinite ;
}
#Messages .rongcloud-Message-audio .rongcloud-audioBox.rongcloud-animate i:nth-child(3){
    animation: audioAnimate 1s linear 0s infinite ;
    /* Firefox: */
    -moz-animation: audioAnimate 1s linear 0s infinite ;
    /* Safari 和 Chrome: */
    -webkit-animation: audioAnimate 1s linear 0s infinite ;
    /* Opera: */
    -o-animation: audioAnimate 1s linear 0s infinite ;
}
@keyframes audioAnimate
{
    from {opacity: 0;}
    to {opacity: 1;}
}

@-moz-keyframes audioAnimate /* Firefox */
{
    from {opacity: 0;}
    to {opacity: 1;}
}

@-webkit-keyframes audioAnimate /* Safari 和 Chrome */
{
    from {opacity: 0;}
    to {opacity: 1;}
}

@-o-keyframes audioAnimate /* Opera */
{
    from {opacity: 0;}
    to {opacity: 1;}
}
#Messages .rongcloud-Message-audio .rongcloud-audioTimer{
    margin-top: 5px;
    margin-left: 10px;
    color: #8e969f;
}
#Messages .rongcloud-Message-audio .rongcloud-audioState{
    width: 10px;
    height: 10px;
    display: inline-block;
    background-color: #ff7373;
    margin-top: 13px;
    border-radius: 5px;
}
/* 地图消息 */
.rongcloud-mapBox{
    position: relative;
    border-radius: 5px;
    overflow: hidden;
}
.rongcloud-mapBox img{
    width: 250px;
    height: 140px;
}
.rongcloud-mapBox span{
    display: inline-block;
    position: absolute;
    bottom: 0;
    left: 0;
    width: 250px;
    height: 30px;
    line-height: 30px;
    text-align: center;
    background: rgba(0,0,0,.rongcloud-5);
    color: #fff;
}
/* 单图文消息 */
.rongcloud-image-textBox{
    width: 355px;
    padding-left: 15px;
    border-left: 2px solid #0099ff;
}
.rongcloud-image-textBox h4{
    height: 24px;
    font-size: 16px;
}
.rongcloud-image-textBox .rongcloud-cont img{
    float: left;
    width: 100px;
    height:100px;
    border-radius: 5px;
}
.rongcloud-image-textBox .rongcloud-cont div{
    display: -webkit-box!important;
    overflow: hidden;
    text-overflow: ellipsis;
    word-break: break-all;
    -webkit-box-orient: vertical;
    -webkit-line-clamp:5;
    float: left;
    margin-left: 10px;
    line-height: 20px;
    color: #8e969f;
    font-size: 13px;
    max-width: 225px;
    /*max-height: 100px;*/

}
.rongcloud-sys-tips{
    text-align: center;
    padding: 10px 0;
    margin-top: 10px;
}
.rongcloud-sys-tips>span{
    padding:7px 10px;
    background: #e7ecf2;
    border-radius: 3px;
    font-size: 12px;
    color: #8e969f;
}
.rongcloud-rong-footer {
    background: #fff;
    display: none;
    height: 114px;
    position: absolute;
    bottom: 0px;
    left:0px;
    right: 0px;
    border-radius: 0px 0px 5px 5px;
    /*border: 1px solid #cdd7db;
    border-top: none;*/
}
.rongcloud-fullScreen .rongcloud-rong-footer {
    position: fixed;
    bottom: 0;
    left: 0;
    width: 100%;
}
.rongcloud-footer-con {
    border-top: 1px solid #cdd7db;
}
.rongcloud-text-layout {
    margin: 0 10px;
}
.rongcloud-funcPanel {
    line-height: 22px;
    height: 22px;
    position: relative;
    margin-top: 5px;
}
.rongcloud-funcPanel .rongcloud-mode1{
    float: left;

}
.rongcloud-funcPanel .rongcloud-mode2{
    float: right;
    cursor: pointer;
}
.rongcloud-funcPanel .rongcloud-mode2 a{
    color: #0099ff;
    font-size: 12px;
}
.rongcloud-robotMode {
    display: block;
}
.rongcloud-text {
    /*width: 100%;*/
    position: absolute;
    left:5px;
    right:80px;
    height: 80px;
    margin: 5px 0 0;
    padding: 0;
    border: 0;
    /*color: #999;*/
    color: black;
    resize: none;
    font-size: 9pt;
    overflow: auto;
    white-space: pre-wrap;
    word-wrap: break-word;
}
.rongcloud-text:focus {
    outline: 0;
}
.rongcloud-powBox {
    position: absolute;
    right: 0px;
    /*width: 100%;*/
    height: 24px;
}
.rongcloud-rong-send-btn {
    position: absolute;
    top:30px;
    right: 10px;
    bottom: 0;
    margin: 0;
    padding: 0;
    cursor: pointer;
    border: none;
    width: 60px;
    height: 24px;
    line-height: 24px;
    border-radius: 40px;
    font-size: 9pt;
    color: rgb(255, 255, 255);
    background: #0099ff;
    outline:0;
}
.rongcloud-MessageForm-tool {
    position: relative;
    margin-right: 8px;
    float: left;
}
.rongcloud-MessageForm-tool i {
    width: 20px;
    height: 20px;
    line-height: 20px;
    cursor: pointer;
    display: inline-block;
}
.rongcloud-MessageForm-tool i.rongcloud-iconfont-smile {
    background-size: 45px;
    background-position: 0 -297px;
}
.rongcloud-expressionWrap {
    border: 1px solid #D9DADC;
    width: 298px;
    padding: 5px 8px;
    position: absolute;
    left: -2px;
    top: -228px;
    background: #fff;
    z-index: 1100;
}
.rongcloud-expressionWrap div{
  cursor: pointer;
}
.rongcloud-MessageForm-tool i.rongcloud-iconfont-upload {
    width: 24px;
    background-size: 45px;
    background-position: 0 -333px;
}
.rongcloud-expressionWrap .rongcloud-arrow {
    position: absolute;
    left: 5px;
    bottom: -9px;
    display: inline-block;
    width: 10px;
    height: 9px;
    background: url(../images/arrow.png);
}
.rongcloud-expressionWrap div{
    margin: 0 2px;
}


/* 评价 */
.rongcloud-allBlackBox,.rongcloud-surveyBox {
    width: 100%;
    height: 100%;
    position: absolute;
    background-color: rgba(0,0,0,0);
    z-index: 999;
    left: 0;
    top: 0;
    font-family: "Microsoft Yahei",Arial,sans-serif;
    display: none;
}

.rongcloud-surveyBox .rongcloud-surveyRobot {
    width: 260px;
    padding: 10px;
    position: absolute;
    top: 50%;
    left: 50%;
    margin: -75pt 0 0 -140px;
    border: 1px solid #13c9cb;
    background-color: #fff;
    -webkit-transition: all .5s cubic-bezier(.86,0,.07,1);
    transition: all .5s cubic-bezier(.86,0,.07,1);
    display: none;
    box-shadow: 0 1px 9pt #C7C9CA;
    border-top: 2px solid #13c9cb;
    border-radius: 2px
}

.rongcloud-surveyBox .rongcloud-surTop .rongcloud-surTip {
    color: #a4a3a3;
    margin-right: 8px
}

.rongcloud-surveyBox .rongcloud-surTop a {
    color: #13c9cb;
    display: inline-block;
    margin: 0 5px
}

.rongcloud-surveyBox .rongcloud-surTop {
    border-bottom: 1px solid #e3e5e5;
    line-height: 24px;
    font-size: 9pt;
    padding-bottom: 8px
}

.rongcloud-surveyBox .rongcloud-surTop .rongcloud-surtipbg {
    background: url(../img/bglist.png) no-repeat;
    width: 15px;
    height: 15px;
    display: inline-block;
    background-position: -3pc -26px;
    vertical-align: middle;
    margin-top: -4px
}

.rongcloud-surveyBox .rongcloud-surmidQus {
    font-size: 18px;
    text-align: center;
    margin: 20px 0;
    line-height: 30px
}

.rongcloud-surveyBox .rongcloud-surmid {
    text-align: center
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes {
    display: inline-block
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes a {
    width: 66px;
    height: 66px;
    display: inline-block;
    border-radius: 3px;
    color: #a4a3a3;
    margin: 0 10px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes a span {
    width: 28px;
    height: 18px;
    display: inline-block;
    background: url(../img/bglist.png) no-repeat;
    margin: 15px 15px 6px 15px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes .rongcloud-checked .rongcloud-spanYes {
    background-position: -183px -2px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes .rongcloud-checked .rongcloud-spanNo {
    background-position: -90pt -2px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes a .rongcloud-spanYes {
    background-position: -149px -2px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes a .rongcloud-spanNo {
    background-position: -1in -2px
}

.rongcloud-surveyBox .rongcloud-surveyRobot .rongcloud-surmid .rongcloud-chackyes a:hover {
    background-color: #eef2f2
}

.rongcloud-surveyBox .rongcloud-surquick {
    text-align: center;
    display: none;
    -webkit-transition: all .5s cubic-bezier(.86,0,.07,1);
    transition: all .5s cubic-bezier(.86,0,.07,1)
}

.rongcloud-surveyBox .rongcloud-surquick .rongcloud-surqList span {
    display: inline-block;
    padding: 3px 8px;
    border-radius: 4px;
    background-color: #f0f0f0;
    color: #a4a3a3;
    margin-bottom: 5px;
    margin-right: 10px;
    cursor: pointer
}

.rongcloud-surveyBox .rongcloud-surquick .rongcloud-surquickp1 {
    line-height: 30px;
    margin: 10px 0
}

.rongcloud-surveyBox .rongcloud-surquick .rongcloud-surText .rongcloud-surTextInput {
    resize: none;
    border: 1px solid #e6e6e6;
    border-radius: 4px;
    color: #a4a3a3;
    width: 254px;
    height: 68px;
    padding: 3px
}

.rongcloud-surveyBox .rongcloud-surquick .rongcloud-surText {
    margin: 15px 0 10px 0
}

.rongcloud-surveyBox .rongcloud-surquick .rongcloud-surText .rongcloud-surqBtn {
    color: #fff;
    padding: 3px 15px;
    background-color: #13c9cb;
    margin-top: 20px;
    display: inline-block;
    border-radius: 4px
}

.rongcloud-surveyBox .rongcloud-surveyPeople {
    width: 260px;
    padding: 10px;
    position: absolute;
    top: 50%;
    left: 50%;
    margin: -75pt 0 0 -140px;
    border: 1px solid #13c9cb;
    background-color: #fff;
    -webkit-transition: all .5s cubic-bezier(.86,0,.07,1);
    transition: all .5s cubic-bezier(.86,0,.07,1);
    display: none;
    box-shadow: 0 1px 9pt #C7C9CA;
    border-radius: 2px;
    border-top: 2px solid #13c9cb
}

.rongcloud-surveyBox .rongcloud-surveyPeople .rongcloud-chackStart span {
    background: url(../img/bglist.png) no-repeat;
    width: 30px;
    height: 30px;
    display: inline-block;
    background-position: -218px 0;
    cursor: pointer
}

.rongcloud-surveyBox .rongcloud-surveyPeople .rongcloud-chackStart .rongcloud-chose {
    background-position: -253px 0
}

.rongcloud-surveyBox .rongcloud-surveyPeople .rongcloud-chackStart {
    margin-bottom: 10px
}

.rongcloud-allBlackBox .rongcloud-addCallBox,.rongcloud-allBlackBox .rongcloud-callMsgBox,.rongcloud-surveyBox .rongcloud-isClose,.rongcloud-surveyBox .rongcloud-surThanks {
    border: 1px solid #13c9cb;
    width: 280px;
    height: 62px;
    background-color: #fff;
    position: absolute;
    left: 50%;
    top: 50%;
    margin: -31px 0 0 -140px;
    display: none;
    -webkit-transition: all .5s cubic-bezier(.86,0,.07,1);
    transition: all .5s cubic-bezier(.86,0,.07,1);
    box-shadow: 0 1px 9pt #C7C9CA;
    border-top: 2px solid #13c9cb;
    border-radius: 2px
}

.rongcloud-surveyBox .rongcloud-surThanks p {
    text-align: center;
    font-size: 18px;
    margin-top: 15px
}

.rongcloud-surveyBox .rongcloud-isClose p {
    text-align: center;
    font-size: 18px;
    margin: 20px 0;
    line-height: 30px
}

.rongcloud-surveyBox .rongcloud-isClose .rongcloud-iscloseDiv a {
    display: inline-block;
    width: 88px;
    height: 30px;
    line-height: 30px;
    background-color: #fff;
    border-radius: 3px;
    border: 1px solid #d6d6d6;
    color: #5f5e5e;
    font-size: 14px;
    margin-right: 20px
}

.rongcloud-surveyBox .rongcloud-isClose {
    height: 140px;
    margin-top: -90px;
    text-align: center
}

.rongcloud-surveyBox .rongcloud-isClose .rongcloud-iscloseDiv .rongcloud-surEndBtn {
    margin-left: 20px;
    background-color: #13c9cb;
    border: none 0;
    color: #fff
}

.rongcloud-allBlackBox .rongcloud-addCallBox {
    height: 75pt
}

.rongcloud-allBlackBox .rongcloud-addCallBox p {
    height: 30px;
    margin-bottom: 10px;
    color: #b1b6b4;
    line-height: 30px;
    text-align: center
}

.rongcloud-allBlackBox .rongcloud-addCallBox .rongcloud-addCall a {
    *display: inline;
    zoom:1}

.rongcloud-allBlackBox .rongcloud-addCallBox .rongcloud-addCall input {
    text-indent: 6px;
    border: 1px solid #ccc;
    border-radius: 5px;
    line-height: 26px;
    width: 130px;
    height: 26px;
    margin-left: 15px
}

.rongcloud-allBlackBox .rongcloud-addCallBox .rongcloud-addCall .rongcloud-sendCallBtn {
    border-radius: 5px;
    background-color: #09aeb0;
    color: #fff;
    padding: 5px 10px;
    margin-left: 15px;
    margin-right: 5px
}

.rongcloud-allBlackBox .rongcloud-addCallBox .rongcloud-addCall .rongcloud-addCallClose {
    border-radius: 5px;
    background-color: #999;
    color: #fff;
    padding: 5px 10px
}

.rongcloud-allBlackBox .rongcloud-addCallBox .rongcloud-addCallMsg {
    display: none;
    text-align: left;
    padding-left: 20px;
    color: #B94545
}

.rongcloud-allBlackBox .rongcloud-callMsgBox {
    height: 40px
}

.rongcloud-allBlackBox .rongcloud-callMsgBox p {
    text-align: center;
    line-height: 30px;
    height: 30px;
    margin-top: 5px
}

.rongcloud-defaultMode {
    display: block
}

.rongcloud-defaultMode .rongcloud-addCallBox {
    display: block
}

.rongcloud-defaultMode .rongcloud-addCallBox .rongcloud-addCallMsg {
    display: none
}

.rongcloud-defaultMode .rongcloud-callMsgBox {
    display: none
}

.rongcloud-failMode {
    display: block
}

.rongcloud-failMode .rongcloud-addCallBox {
    display: block
}

.rongcloud-failMode .rongcloud-addCallBox .rongcloud-addCallMsg {
    display: block
}

.rongcloud-failMode .rongcloud-callMsgBox {
    display: none
}

.rongcloud-successMode {
    display: block
}

.rongcloud-successMode .rongcloud-addCallBox {
    display: none
}

.rongcloud-successMode .rongcloud-addCallBox .rongcloud-addCallMsg {
    display: none;
    z-index: -1
}

.rongcloud-successMode .rongcloud-callMsgBox {
    display: block
}

.rongcloud-commonMode {
    display: block
}

.rongcloud-commonMode .rongcloud-surveyRobot {
    display: none
}

.rongcloud-commonMode .rongcloud-surveyPeople {
    display: none
}

.rongcloud-commonMode .rongcloud-surThanks {
    display: none
}

.rongcloud-commonMode .rongcloud-isClose {
    display: block
}

.rongcloud-robotMode {
    display: block;
}

.rongcloud-robotMode .rongcloud-surveyRobot {
    display: block
}

.rongcloud-robotMode .rongcloud-surveyPeople {
    display: none
}

.rongcloud-robotMode .rongcloud-surThanks {
    display: none
}

.rongcloud-robotMode .rongcloud-isClose {
    display: none
}

.rongcloud-robotMsgMode {
    display: block
}

.rongcloud-robotMsgMode .rongcloud-surveyRobot {
    display: block
}

.rongcloud-robotMsgMode .rongcloud-surquick {
    display: block
}

.rongcloud-robotMsgMode .rongcloud-surveyPeople {
    display: none
}

.rongcloud-robotMsgMode .rongcloud-surThanks {
    display: none
}

.rongcloud-robotMsgMode .rongcloud-isClose {
    display: none
}

.rongcloud-manualMode {
    display: block
}

.rongcloud-manualMode .rongcloud-surveyRobot {
    display: none
}

.rongcloud-manualMode .rongcloud-surveyPeople {
    display: block
}

.rongcloud-manualMode .rongcloud-surThanks {
    display: none
}

.rongcloud-manualMode .rongcloud-isClose {
    display: none
}

.rongcloud-manualMsgMode {
    display: block
}

.rongcloud-manualMsgMode .rongcloud-surveyRobot {
    display: none
}

.rongcloud-manualMsgMode .rongcloud-surquick {
    display: block
}

.rongcloud-manualMsgMode .rongcloud-surveyPeople {
    display: block
}

.rongcloud-manualMsgMode .rongcloud-surThanks {
    display: none
}

.rongcloud-manualMsgMode .rongcloud-isClose {
    display: none
}

.rongcloud-singlePage {
    max-width: 50pc;
    margin: 0 auto;
    background-color: #f7fafa;
    box-shadow: 0 0 20px 2px #afb6b8
}

@-webkit-keyframes animations-shake {
    0%,100% {
        -webkit-transform: translateY(0);
        transform: translateY(0)
    }

    10%,30%,50%,70%,90% {
        -webkit-transform: translateY(-20px);
        transform: translateY(-20px)
    }

    20%,40%,60%,80% {
        -webkit-transform: translateY(20px);
        transform: translateY(20px)
    }
}

@keyframes animations-shake {
    0%,100% {
        -webkit-transform: translateY(0);
        transform: translateY(0)
    }

    10%,30%,50%,70%,90% {
        -webkit-transform: translateY(-20px);
        transform: translateY(-20px)
    }

    20%,40%,60%,80% {
        -webkit-transform: translateY(20px);
        transform: translateY(20px)
    }
}

.rongcloud-effect-shake {
    -webkit-animation: animations-shake 2s ease-out;
    animation: animations-shake 2s ease-out
}

@-webkit-keyframes animations-rolling {
    0% {
        -webkit-transform: rotate(0)
    }

    30% {
        -webkit-transform: rotate(30deg)
    }

    70% {
        -webkit-transform: rotate(-30deg)
    }

    100% {
        -webkit-transform: rotate(0)
    }
}

.rongcloud-effect-rolling {
    -webkit-transform-origin: center bottom;
    -ms-transform-origin: center bottom;
    transform-origin: center bottom;
    -webkit-animation: animations-rolling 2s ease-out;
    animation: animations-rolling 2s ease-out
}

@-webkit-keyframes animations-flip {
    0% {
        -webkit-transform: rotateY(0)
    }

    50% {
        -webkit-transform: rotateY(180deg)
    }

    100% {
        -webkit-transform: rotateY(0)
    }
}

.rongcloud-effect-flip {
    -webkit-animation: animations-flip 2s ease-out;
    animation: animations-flip 2s ease-out
}

@-webkit-keyframes animations-zoomIn {
    0% {
        -webkit-transform: scale(1)
    }

    50% {
        -webkit-transform: scale(1.2)
    }

    100% {
        -webkit-transform: scale(1)
    }
}

.rongcloud-effect-zoomIn {
    -webkit-animation: animations-zoomIn 2s ease-out;
    animation: animations-zoomIn 2s ease-out
}

@-webkit-keyframes animations-zoomOut {
    0% {
        -webkit-transform: scale(1)
    }

    50% {
        -webkit-transform: scale(.8)
    }

    100% {
        -webkit-transform: scale(1)
    }
}

.rongcloud-effect-zoomOut {
    -webkit-animation: animations-zoomOut 2s ease-out;
    animation: animations-zoomOut 2s ease-out
}

@-webkit-keyframes animations-openDoor {
    0% {
        -webkit-transform: rotateY(0)
    }

    50% {
        -webkit-transform: rotateY(-180deg)
    }

    100% {
        -webkit-transform: rotateY(0)
    }
}

.rongcloud-effect-openDoor {
    -webkit-transform-origin: right;
    -webkit-animation: animations-flip 2s ease-out;
    animation: animations-flip 2s ease-out
}

/* 客服评价 */
.rongcloud-layermbox {
    position: relative;
    height: 100%;
    z-index: 19891014;
}
.rongcloud-layermmain {
    display: table;
    pointer-events: none;
}
.rongcloud-laymshade, .rongcloud-layermmain {
    position: absolute;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
}
.rongcloud-laymshade {
    background-color: rgba(0,0,0, .5);
    pointer-events: auto;
}
.rongcloud-layermmain .rongcloud-section {
    display: table-cell;
    vertical-align: middle;
    text-align: center;
}
.rongcloud-layermchild {
    position: relative;
    display: inline-block;
    text-align: left;
    background-color: #fff;
    font-size: 14px;
    border-radius: 3px;
    box-shadow: 0 0 8px rgba(0, 0, 0, 0.1);
    pointer-events: auto;
    max-width: 250px;
}
.rongcloud-layermbtn {
    position: relative;
    height: 40px;
    line-height: 40px;
    font-size: 0;
    text-align: center;
    border-top: 1px solid #EBEBEB;
    display: none;
}
.rongcloud-layermbtn:before {
    content: '|';
    position: absolute;
    width: 1px;
    height: 39px;
    left: 50%;
    top: 0;
    background-color: #EBEBEB;
}
.rongcloud-layermchild h3, .rongcloud-layermbtn span {
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
}
.rongcloud-layermbtn span {
    position: relative;
    display: inline-block;
    width: 50%;
    text-align: center;
    font-size: 14px;
    cursor: pointer;
    border-radius: 0 3px 0 0;
    color: #0099ff;
}
.rongcloud-layermbtn span:first-child {
    height: 39px;
    border-radius: 0 0 0 3px;
}
.rongcloud-layermcont{
    padding: 20px 20px 10px;
    text-align: center;
}
.rongcloud-layermbox .rongcloud-rong-btn{
    display: inline-block;
    width: 54px;
    height: 30px;
    line-height: 30px;
    border: 1px solid #c4c4c4;
    border-radius: 3px;
    color: #000;
    overflow: hidden;
}
.rongcloud-layermbox .rongcloud-rong-btn:hover{
    background-color: #0099ff;
    color: #fff;
    border-color: #0099ff;
}

.rongcloud-layermbox .rongcloud-layerPanel1{
    width: 190px;
    display: inline-block;
    margin-top: 15px;
    margin-bottom: 15px;
}
.rongcloud-layermbox .rongcloud-layerPanel1 > a:first-child{
    margin-right: 20px;
}
.rongcloud-layermbox .rongcloud-type2 .rongcloud-layerPanel1 > a.rongcloud-cur{
    background-color: #0099ff;
    color: #fff;
    border-color: #0099ff;
}
.rongcloud-layermbox .rongcloud-layerPanel2{
    width: 100%;
    display: inline-block;
}
.rongcloud-layermbox .rongcloud-labels{
    margin: 10px 0;
    font-size: 12px;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-labels a{
    line-height: 27px;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-labels > span{
  width: 47%;
  display: inline-block;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-rong-btn{
    width: 100%;
    border-radius: 15px;
    height: 28px;
    line-height: 28px;
    color: #676e6f;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-rong-btn:hover{
    color: #fff;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-rong-btn.rongcloud-cur{
    background-color: #0099ff;
    color: #fff;
    border-color: #0099ff;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-labels > span:nth-child(2n+1){
    margin-right: 3%;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-labels > span:nth-child(3),.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-labels > span:nth-child(4){
    margin-top: 8px;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-suggestBox{
    margin-bottom: 10px;
}
.rongcloud-layermbox .rongcloud-layerPanel2 .rongcloud-suggestBox textarea{
    outline: none;
    resize: none;
    min-height: 70px;
    width: 100%;
    padding: 5px 2px 5px 5px;
    color: #676e6f;
    border: 1px solid #c0c0c0;
    border-radius: 3px;
}
.rongcloud-layermbox .rongcloud-subBox{

}
.rongcloud-layermbox .rongcloud-subBox .rongcloud-rong-btn{
    width: 70%;
    font-size: 14px;
    border-radius: 4px;
    background-color: #0099ff;
    color: #fff;
    border-color: #0099ff;
    height: 30px;
    line-height: 30px;
    margin-right: 0 !important;
}
.rongcloud-layermbox .rongcloud-feedback{
    background-color: rgba(0,0,0,.6);
    color: #fff;
    border: none;
}
.rongcloud-layermbox .rongcloud-feedback .rongcloud-layermcont{
    padding: 15px;
    font-size: 16px;
}
.rongcloud-layermbox .rongcloud-type1 .rongcloud-star{
    width:100%;
}
.rongcloud-layermbox .rongcloud-type1 .rongcloud-star img{
    width: 30px;
    cursor: pointer;
    margin: 0 2px 0 0;
}


/*#rong-widget-box {
  position: absolute;
  width: 600px;
  min-height: 470px;
}*/

/* 图片预览 */
.rongcloud-rebox-contents .rongcloud-rebox-content {
    border: none!important;
    box-shadow: 0 0 8px #222!important;
    margin: auto;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
}
.rongcloud-star-on{
  display: inline-block;
  width: 30px;
  height: 30px;
  cursor: pointer;
  margin: 0 2px 0 0;
  background:url(../images/star_on.png);
  background-size: 30px 30px;
}
.rongcloud-star-off{
  display: inline-block;
  width: 30px;
  height: 30px;
  cursor: pointer;
  margin: 0 2px 0 0;
  background:url(../images/star_off.png);
  background-size: 30px 30px;
}
/* 上传插件 */
.moxie-shim.moxie-shim-html5{
  z-index: 1;
}
